With a flawless workflow, we ensure communication and bookings between both parties are accurate, on time and flexible to cater the needs of our customers.
To better serve our clients, we offer different platforms to make a reservation.
Waiting time varies from the type of trips booked.
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There will be a 10 minutes grace to all waiting period. Additional waiting time surcharge is applicable per blocks of 15 minutes. Please call our concierge Hotline for more Information’s.
When requesting a reservation for someone else, please make sure to book the pickup location to the actual passenger location. To avoid confusion, The management of E Capital Limousine recommends to include the passengers contact details for easy communication.
Recommended time-frame for advance booking should be at least 2 hours before intended travel (Subject to availability). Customers are recommended to call our 24-Hour Concierge Hotline for a speedy booking confirmation.
Yes, You may. E Capital limousine offers a wide range of personalized private tours within and out of Singapore. Customers are recommended to email or call our 24-hour concierge hotline for more enquiries.
Yes you may. Full Charges applies for cancellation less than twenty-four (24) hour prior to the original pick up timing. For any further clarification , Please call our Concierge Hotline at +65 6386 9377.
Yes. The Concierge team from E Capital Limousine will do our best to accommodate to each and individual request, subject to availability.
Our rates include the vehicle, chauffeur, insurance, fuel cost, ERP and parking charges. Admission and headcount charges to Sentosa Island is excluded.
No, Tipping is not made mandatory. However, if you choose to give the respective chauffeur a token of appreciation for his impeccable service, You may certainly do so. The management of E Capital Limousine always appreciate a good word or a good feedback on any social media platforms.
Our E Booking platform only supports Credit Card Payment. To provide you with a secured payment process, we have signup with paypal to processed any billing matters. Paypal is a widely renown and accepted as one of the best payment gateway for a secure credit card payments.
Starting a corporate partnership with E Capital Limousine allows you to better manage your company travel expenses. We tailor and personalize our service to better suit your corporate needs.
Yes, there are Corporate Rates. Rates are often determined by the usage of our services.
Definitely. All personal data is kept on a privately secured platform to prevent access from any unauthorized personnel. E Capital Limousine do not and will not sell, reveal, exchange or expose any personal information. All Personal data will be kept private and confidential.
As for any situation where you deem that there is an immediate need for emergency attention, please feel free to call our 24-hour Concierge Hotline.
Please feel free to call our 24-Hour hotline to check the status of any lost and found items. E Capital Limousine do not hold any responsibility for any lost and found items.